FAQ

Last Updated: October 5, 2026

1. What does Cavoriqo sell?

Cavoriqo offers furniture and home accessories, including storage cabinets, tables, stools, night lights, and related household products.

Please review each product listing for its dimensions, materials, features, included components, and any assembly or care requirements.

2. Where do you ship?

We currently ship only to the United States, subject to delivery availability for your address and the products ordered.

Available shipping methods are displayed at checkout. If no shipping option appears for your address, please contact us before placing an order.

3. How much does shipping cost?

Our shipping charges are listed in U.S. dollars (USD):

Shipping Method	Order Amount (USD)	Shipping Charge
Express Shipping	$0.00–$48.99	$5.99
Free Express Shipping	$49.00 and above	Free
Standard Shipping	$1.00–$38.99	$2.99
Free Standard Shipping	$39.00–$48.99	Free

Please review the available methods and final shipping charge at checkout before paying.

4. How long will processing and delivery take?

Processing time covers payment verification, product preparation, and packaging. Carrier transit time begins after dispatch and is separate from processing time.

Please review any processing and delivery estimates displayed on the product page or during checkout. If no estimate is displayed, contact service@cavoriqo.com before ordering.

Delivery estimates depend on the product, destination, and selected shipping method. Unless expressly guaranteed, they are estimates rather than fixed arrival dates.

5. How can I track my order?

Once your order ships, we will send a shipping confirmation to the email address provided at checkout. Tracking information will be included when available.

Tracking may take time to update after the carrier receives the package. If you cannot locate your shipping confirmation or need help with tracking, contact us with your order number.

6. What payment methods do you accept?

The payment methods currently available for your order are displayed at checkout.

Please use only a payment method you are authorized to use. Do not send full payment card numbers, security codes, or account passwords by email.

7. What currency are your prices in?

Our product prices and shipping charges are stated in U.S. dollars (USD) unless expressly indicated otherwise.

Any taxes collected by us and applicable shipping charges will be displayed at checkout before payment.

8. Can I change or cancel my order?

Please contact us as soon as possible with your order number and the requested change.

We will check whether the request can be accommodated. Changes and cancellations cannot be guaranteed once processing or shipment has begun.

If cancellation is confirmed before shipment, we will refund the amount paid for the canceled items and any associated shipping charges that no longer apply. If the order has shipped, you may request an eligible return after delivery.

9. What should I check before purchasing furniture?

Please review the product’s:

Dimensions and materials.
Intended use and any stated weight limits.
Assembly requirements.
Included hardware and accessories.
Delivery and handling information.

Measure the intended location and relevant doorways, hallways, and stairways to help ensure the item fits and can reach its destination.

Decorative objects shown in photographs are included only when the listing specifically identifies them as part of the purchase.

10. Do products require assembly?

Assembly requirements vary by product. Check the individual listing and follow the instructions supplied with your purchase.

If instructions, hardware, or required components are missing, contact us before continuing assembly or use.

Assembly, installation, room-of-choice delivery, and removal services are included only if expressly stated before purchase.

11. How should I use and care for my products?

Follow the care, assembly, and safety instructions supplied with each product.

Use furniture on suitable surfaces and within any stated weight limits. Install supplied anti-tip devices where instructed. For night lights and other electrical items, check the stated power requirements and use restrictions.

Stop using any product that appears damaged or unsafe and contact us for assistance.

12. What is your return period?

You may request an eligible return within 180 calendar days from the date you receive your order.

The period begins on the delivery date, not the purchase date. If items arrive separately, each item’s return period begins on its own delivery date.

Submit your request within this period and follow the authorized return instructions and shipping deadline provided by our team.

13. What conditions apply to returns?

For a change-of-mind return, the item must generally be unused, in its original condition, and include all supplied components and accessories. Please provide your order number or other reasonable proof of purchase.

Assembly alone does not automatically make an item ineligible. However, customer-caused damage, alterations, wear, or missing components may affect eligibility.

Any restrictions for personalized or made-to-order items must have been clearly disclosed before purchase. A discounted price alone does not make an item non-returnable.

Please review our Return & Refund Policy for the complete conditions and exclusions.

14. How do I request a return?

Email service@cavoriqo.com with your order number, the items you wish to return, and the reason for your request.

For a damaged, defective, or incorrect item, include relevant photographs where reasonably available.

Contact us before sending merchandise. We will provide return authorization, the designated return address, and shipping instructions.

15. Is return shipping free?

Yes. We provide free return shipping for eligible, authorized returns, including eligible change-of-mind returns requested within the 180-day period.

Our team will arrange a prepaid return label or another prepaid return method. For furniture or larger items, we will explain any collection arrangements.

Please obtain our agreement before purchasing return shipping yourself. We do not charge a restocking fee for eligible returns.

16. Should I return items to your company address?

Please do not send returns to the company address listed above unless our customer service team specifically confirms that address for your return.

The company address is provided for business identification and correspondence. The designated return address, including its country or region, will be supplied during return authorization.

Do not use the address on the original shipping label unless instructed.

17. What if my item arrives damaged, defective, incorrect, or incomplete?

Contact us as soon as reasonably possible with your order number and a description of the issue. Photographs of the item, packaging, and shipping label can help us investigate.

Retain the packaging where reasonably practicable until we provide instructions. Do not continue using a product that appears unsafe.

Depending on the circumstances, we may arrange replacement parts, a replacement item, or a refund. You will not be responsible for required return shipping arising from our error or an item that arrived damaged or defective.

18. When will I receive my refund?

Approved refunds are issued to the original payment method within 5–10 business days after we receive and inspect the return.

If we confirm that no return is required, this period begins when the refund is approved. Your bank or payment provider may need additional time to display the credit.

If more than 10 business days have passed since approval and you have not received confirmation that the refund was issued, contact us.

19. Are original shipping charges refundable?

For a change-of-mind return, original shipping charges for completed delivery are not refundable, except where required by applicable law.

If the return results from our error or an item that arrived damaged or defective, we refund the original shipping charge attributable to the affected item. If the entire order is returned for that reason, the original shipping charge is refunded in full.

Free return shipping is separate from the treatment of original delivery charges.

20. Can I exchange an item?

If a direct exchange is unavailable, we will explain how to return the eligible item for a refund and place a separate order. Any price difference will be explained before you agree.

21. What if tracking says “delivered” but I have not received my order?

Check the delivery location, nearby safe places, and whether a household member, building manager, or reception accepted the parcel.

If the package remains missing, contact us with your order number and tracking information. We will investigate and discuss the appropriate resolution.

A delivery scan alone does not automatically resolve a missing-package report.

22. How can I manage my privacy preferences?

Please review our Privacy Notice for information about personal information, cookies, marketing communications, and available privacy rights.

You can unsubscribe from marketing emails using the link in those messages. You may also submit privacy questions or requests to service@cavoriqo.com.

23. How can I get further assistance?

Email service@cavoriqo.com. For an existing order, include your order number and a brief description of your question.

Please review our Shipping Policy, Return & Refund Policy, Terms of Service, and Privacy Notice for the complete details applicable to your purchase and use of our store.